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Q) I bought an ACCEL regulator for my Harley a number of years ago and it has now gone bad. What is your warranty policy? A) PLEASE VIEW OUR COMPLETE WARRANTY ON OUR SITE FOR MORE SPECIFIC INFO.
ACCEL Motorcycle Products warrants its products to be free from defects in material and workmanship for a period of 90 days from the date of original retail purchase, except as noted below. This warranty extends only to the original purchaser at retail. The following ACCEL Motorcycle Products carry a Limited Lifetime Warranty for "as long as you own your vehicle":Super Coils part number 140406, 140407, 140408, all ACCEL Motorcycle Products Hybrid Design Voltage Regulators, all ACCEL Electric Stators, all ACCEL Super Shaft Crank Shafts, Pinion Shafts, and Sprocket Shafts. WHAT YOU MUST DO FOR THE WARRANTY SERVICE: In the event that the original purchaser detects a defect in the material or workmanship, the product(s) in question must be returned by the original retail purchaser to the place of original purchase for warranty determination. In the event that the purchaser does not receive satisfaction from the place of original purchase or in the event there are any questions with regard to this limited warranty, please contact us by mail sent to Technical Service Dept., ACCEL Motorcycle Products, 10601 Memphis Ave., #12, Cleveland, OH 44144; e-mail your question to the Technical Service Dept. at www.accel-motorcycle.com; or call Technical Service at (216) 688-8300 ext. 5, Monday-Friday 8:30 a.m. to 5:00 p.m EST. Do not send alleged defective parts to ACCEL Motorcycle Products without prior approval to do so. If such approval is obtained, the defective part and proof of purchase should be sent, postage prepaid, to ACCEL Motorcycle Products at the above address.
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Q) With so many tuners now on the market, why do you state that the SLM tuner will not work with ‘heavily modified’ engines, such as those with larger cams and maybe some head work. Why will this unit not support engines with those upgrades when just about every other tuner does? A) The SLM module is limited to heavily modified engines, the SLM will support camshaft upgrades to a limit. The camshafts listed as a maximum of 0.520 lift for 88ci to 103ci and 0.535 / 0.580 lift for 96ci to 110ci models, which are designed camshaft profiles that are true fuel-injected designed camshafts, and not carbureted camshaft profiles. Installing the SLM along with the listed camshafts are perfect for upgrading without the need for additional engine work. The SLM will also work with aftermarket replacement ECU's, H/D update calibration files, and RACE Tuner calibration files. Any tuner that is a piggy back unit like this (the Ness unit, all power commanders, Terry Terminal Velocity, etc.) that are controlling the stock ECU and not replacing it. They have the same situation. The constraint in the system is how far the stock (or any) ECU can be adjusted. The difference here is, we are the only ones making sure the customer knows that. Now, complete performance ECU units like Zippers, Daytona twin Tec, and S&S are a replacement computer with much wider parameters to accommodate the more radical applications. The ACCEL SLM can be installed in conjunction with those complete ECU's and can make them an auto-tune situation as well.
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